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Twinlab Consolidated Holdings, Inc. Boca Raton, Florida · EIN 46-3951742

Legal

Privacy policy

Revised September 22, 2026 · TWINLAB CONSOLIDATED HOLDINGS, INC. · EIN 46-3951742

The short version

Written out because a policy nobody reads protects nobody. A summary only. Obligations sit in the numbered sections that follow.

  • TWINLAB CONSOLIDATED HOLDINGS, INC. is the controller. A request comes here and is answered here.
  • We collect what an order needs: name, email, delivery address and payment details, plus a mobile number if, and only if, you ask for texts.
  • Personal information is not offered for sale. Not to brokers, not to other sellers, at any figure.
  • No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text opt-in data and consent are never sold, rented or shared, and sit outside every other kind of sharing described below.
  • Texts are marketing, sent solely to those who asked to receive them. Order paperwork goes to your email address, never by text.
  • You can be removed whenever you like by replying STOP or using the removal form.
  • Consenting to texts is never required in order to buy.
  • You can ask what is held on you and have it deleted, at support@twomarkuplabs.com.
  • We do not knowingly deal with anyone under eighteen.

This policy describes what TWINLAB CONSOLIDATED HOLDINGS, INC. (EIN 46-3951742), trading as TWINLAB CONSOLIDATED HOLDINGS INC, does with personal information given to twomarkuplabs.com or to its text programme: what is collected, why, who else sees it, how long it is kept, and how to have it removed.

1. What we collect

Three kinds of information, and no more than each purpose needs:

  • What you tell us: your name, email address, delivery and billing address, and a mobile number if you ask for texts.
  • What the visit records: IP address, browser, the pages opened and when, gathered through cookies and similar technology.
  • What the device reports: device identifiers and mobile network information, used to render the site properly.

2. How your mobile number is treated

A mobile number reaches us only when you enter it and tick the box, and that is your consent for TWINLAB CONSOLIDATED HOLDINGS INC to send recurring automated marketing and informational text messages to it. Frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The number and the consent attached to it are not sold, not rented and not shared, and they are carved out of every other sharing arrangement set out below.

3. Purposes

  • To process and deliver what you ordered.
  • To send the transactional email an order generates: confirmation, despatch, tracking.
  • To send marketing, where and only where you have consented.
  • To understand how the site is used and to improve it.
  • To handle support requests, and to satisfy legal and accounting obligations.

4. Cookies and similar technologies

This site sets cookies to remember what it needs to remember during a visit and to measure traffic in aggregate. Every browser offers controls for accepting, refusing and deleting them, and those controls are the right place to set your preference.

5. Disclosure

We sell no personal information. Disclosure happens in three situations only: to the service providers handling payment, shipping, text messaging and analytics on our behalf; where a law or a court requires it; and in connection with a transfer of the business. In every one of them, SMS opt-in data is excluded.

6. Your Rights (CCPA)

California residents may request to know, delete, or opt out of the sale of their personal information (we do not sell personal data), without discrimination. To exercise these rights, contact support@twomarkuplabs.com.

7. Data Security

We use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect their personal information.

9. Revisions to this policy

Amendments are published on this page and carry a revised date. There is no other version in circulation, and the one here is always current.

10. Where to send a request

TWINLAB CONSOLIDATED HOLDINGS, INC.
EIN: 46-3951742
4800 T-Rex Avenue Suite 305
Boca Raton, FL 33431 — US
Email: support@twomarkuplabs.com

Asking about your information

No form and no statute needs citing, and the request does not have to find its way to the right company first: TWINLAB CONSOLIDATED HOLDINGS, INC. is the controller. Telephone +1 (469) 498-1986 during Monday to Friday, 8am to 6pm Central, write to support@twomarkuplabs.com, or post it to TWINLAB CONSOLIDATED HOLDINGS, INC., 4800 T-Rex Avenue Suite 305, Boca Raton, FL 33431, US. Specify whether you want access, rectification or erasure. We acknowledge within two business days and complete within 30, confirming back in writing.

To come off the text list, reply STOP to any message, use the removal form, telephone us, or write and ask. Each takes effect at once. The Terms of sale cover the remainder, including the 60-day return window.